by Ross Dawson | Jun 8, 2025 | Insights
My first book and much of my work for over two decades has been working with professional service firm leaders on the future of their industries. Generative AI is dramatically accelerating the change. Moving forward all professional services must shift to Humans + AI...
by Ross Dawson | Jun 4, 2025 | Insights
FULL DETAILS AND REGISTRATION In an increasingly fast-paced, complex, interdependent world excellence in strategy formation and execution will be at the heart of all value creation. This conversation will feature strategy leaders: Ross Dawson: Futurist, Board...
by Ross Dawson | Apr 13, 2025 | Insights
In the ‘AI-Augmented Thinking & Decision-Making’ courses I was running last year I shared this framework of the elements and meta-patterns of Humans + AI thinking. This is intended to be a starting point, providing simple examples of possible...
by Ross Dawson | Apr 5, 2025 | Insights
Our compact report on Agent Experience (AX): Principles for the Agent Economy The rise of the agent economy means agents will soon be a leading interface to customers’ interaction with companies.Companies now need to focus not just on Customer Experience (CX) but also...
by Ross Dawson | Feb 24, 2025 | Insights
The unprecedented acceleration in artificial intelligence capabilities demands careful consideration of our perspective and response. Recent compilations of AI versus human performance on benchmarks – many specifically designed to differentiate human...
