Organizational Redesign

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Humans + AI: Core patterns for organizational redesign

Worker value shifts

• Automation
  • Human worker → Substitution → Digital worker
• Productivity
  • Human worker → Task allocation → Digital worker
• Augmentation
  • Human worker → Cognitive support → Digital worker

Traditional workflows

• Human workflows
  • Human worker → Human worker → Human worker
• Process automation
  • Human worker → Process automation → Process automation → Process automation

Elemental Humans + AI workflows

• Human-AI sandwich

  • Human worker → Frame tasks
  • Digital worker → Perform tasks
  • Human worker → Review/refine

• AI with humans-in-the-loop

  • Digital worker → Task or decision
  • Human worker → Approve/feedback
  • Digital worker → Execute/improve

High-performance Humans + AI workflows

• Dynamic work orchestration
  • Human worker + Digital workers interacting dynamically with an orchestrator